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“The Advice Business demystifies the world of consulting. From practical know-how to visionary insights, this book will be invaluable both to those who hire consultants and to those who practice in this demanding profession.” — Mark Klein, Global Director Strategic Planning, Deloitte Consulting

“Consulting firms shape the evolution of best practices even as they are crucial in the delivery of those practices to clients. The Advice Business takes a wonderfully comprehensive look at the consulting industry from a practical as well as scholarly perspective.” — Michael L. Tushman, Harvard Business School

“The Advice Business is just what the new consultant needs: a rigorous yet applied introduction to the consulting profession, written by experts providing multiple points of view. An excellent guide.” — Larry E. Greiner, Marshall School of Business, University of Southern California

“For those in, or thinking about going into, management consulting, The Advice Business is a must-read. You’ll get answers to questions you’ve been pondering, and come away with ideas that will leverage the strengths of your own practice.” — Stephen A. Stumpf, Villanova University

“From the mailroom to the boardroom, we are all in the business of giving advice. The Advice Business will help you become a more valued and trusted source for ideas that make a difference-no matter what you do.” — Mark Bain, Vice President, Alticor Inc. (Amway)

“The Advice Business pulls together a rich set of frameworks, thoughts, and concepts that will help consultants do better client work as well as help executives carry out more meaningful change in their own companies.” — Ken Harrington, Washington University in St. Louis

The dramatic growth of the consulting industry in the last 20 years can, in part, be traced to rapid changes in technology that have provoked dramatic changes in the ways companies compete. Consultants provide companies facing such rapidly changing environments with an important means of developing, acquiring, and processing much-needed know-how. Increasingly, consultants have proved to be a vital strategic weapon that companies rely on to improve their competitiveness in a world characterized by technological convergences, strategic consolidations, and growing interdependence. The Advice Business introduces readers to the art, the practice, and the problems that consultants face. The book sheds light on the complex roles that consultants and consulting firms play in enhancing the effectiveness of their clients. Contributions of both academics and practitioners to this emerging field include original case descriptions based on real consulting assignments, and career advice. For consultants in varying areas of expertise, and for the clients and potential clients in need of their services.

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